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AYURVEDIC SUPPLEMENTS

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3+

Years

10,000+

Happy Families

50,000+

Orders Delivered

Frequently Asked Questions

In which regions do you provide delivery services?

We provide delivery services to a wide range of regions, including major cities and locations across India. Our shipping coverage extends to areas where courier services operate, ensuring that your orders can reach you conveniently. If you have specific delivery inquiries or need assistance with shipping to a particular area, please let us know, and we’ll be happy to help!

How long does it take for my order to be delivered?

Delivery times vary based on your location selected. Typically, orders are delivered within 3-5 business days for standard shipping. You can track your order using the tracking information provided once your order has been dispatched. If you need further assistance, feel free to reach out!

Is there a minimum amount to be spent to get my order delivered?

There isn’t a minimum spending requirement for delivery. We’ll deliver your order regardless of the amount spent.

Can I have my order delivered to multiple addresses?

Unfortunately, we’re unable to deliver individual orders to multiple addresses. However, you can include multiple delivery addresses in your account settings.

What types of payments do you accept?

We accept payments via credit cards, debit cards, and Cash on Delivery (COD) for your convenience.

What happens if an item is missing from my order during delivery?

If an item is missing from your order during delivery, please contact our customer support team immediately. We’ll investigate the issue and work to resolve it as quickly as possible.
You may be eligible for a refund or a replacement item, depending on the circumstances. Your satisfaction is our priority, and we’re here to assist you with any concerns you may have about your order.

What Are Your Delivery Service Charges?

Our delivery service charges vary depending on the weight of the package. During the checkout process, you’ll be able to view the applicable delivery charges specific to your order before making payment. We strive
to offer competitive and transparent pricing for our delivery services to ensure a seamless shopping experience for our customers.

What if I get my order delivered but find out I ordered the wrong thing?

If you receive your order and discover that you’ve mistakenly ordered the wrong item, please contact our customer support team as soon as possible. We understand that mistakes can happen, and we’ll do our best to assist you. Depending on the situation and our return/exchange policy, we may be able to offer options such as exchanging the item for the correct one, providing a refund or store credit, or offering guidance on the next steps to take. Your satisfaction is important to us, and we’re here to help resolve any issues related to your order.

Can I edit my order after I've placed it?

Once an order has been placed, it typically enters our processing system quickly to ensure timely delivery. However, if you need to make changes to your order, such as updating the delivery address or adding/removing items, please contact our customer support team immediately. We’ll do our best to accommodate your request if the order hasn’t already been processed for shipment. Keep in mind that once an order has been processed, it may not be possible to make changes, but we’ll assist you in any way we can to ensure a smooth shopping experience.

When will I receive my refund if I cancel or return a product, and how?

Refunds for canceled orders or returned products are typically processed within 3-5 business days after we receive the returned item(s) and confirm their condition. The refund will be issued using the original payment method you used during checkout. Once processed, you’ll receive an email notification confirming the refund, and it may take a few additional days for the funds to reflect in your account, depending on your bank or payment provider’s processing times. If you have any questions or concerns about your refund, please don’t hesitate to reach out to our customer support team for assistance.

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